After hours and days of researching many professional resume/cover letter writing firms, I decided to go with Capstone, and I cannot be happier with my decision! This has been one of the best investments I have spent $$ on.
I placed my order on Sunday, and had already received a message regarding setting up a phone consultation the next day. The process was very smooth.
Ann worked with me for rewriting my resume and cover letter, and she has been beyond fantastic! I had a phone consultation with her on Tuesday. She was very easy to talk to, (which made me talk WAY more than I should have..) and she asked me many questions to really try to understand who I was and what I had accomplished in my career. I think the key to get what you really want for your new resume is to really talk to your writer, explain what you have/had done in your job; treat your phone consultation as a phone interview with your dream job employer. Tell your story!
Ann promised to deliver a new resume and cover letter on Friday, and SHE NAILED IT! It was awesome that she gave me this timeline, but more importantly, I liked that she took more than just 24 hours to write my new resume and cover letter. Other firms often advertise a rush service which could be helpful to some people, but I preferred this time frame. You get what you pay for with rushy rushy time!
There were only a few revisions I needed Ann's help, and once again, she was very prompt and professional. The same day (Friday) I received my resume and cover letter, I reviewed them and asked Ann some questions including minor revisions. She promised that she would get back to me by the following Monday. She actually revised my resume and answered all of my questions on Sunday! She was very helpful clarifying some sections I needed help with as well as revising my resume. Hats off to Ann! I would recommend her and Capstone to everyone!
Amy, who was kind of a liaison between Ann and myself after Ann had written the first version of my resume and cover letter, was also very prompt and easy to approach! Really, Capstone responds to your message within a day, if not within a few hours! They took great care of me! I am very thankful for their service - including top-notch customer service. Thank you, Capstone!
KY | Downtown, Boston, MA
When I got the news that my job was being relocated, my first thought was I need a new resume, but I'm not good at including the stats that show off my career wins. I needed a service that would interview me and get those stats out of me.
I found Capstone, and within days I had an hour long phone interview with Ann. Ann had me provide her with what was missing from my resume, and in a few days I had a resume that made me shine.
I posted it that day to a bunch of sites. One company looked at it three times. Within a week, I had a phone screen. The following week, I had four face-to-face interviews. Before I even got home from the interviews, the phone rang with the offer. I took the offer and can't be more excited to start the next chapter of my career - which I'll dedicate to Capstone! I couldn't be happier with their service. Ann, my writer, was great. She took the time to learn about me and to put together a great resume to show my talents. She was also great in taking my feedback and incorporating it into the resume. Don't be afraid to make suggested edits. They are a great team, and great writers, but not experts in every field. They won't be offended!
I've already recommended them to a friend, who was equally as happy.
Kirk | Miami, FL
After a search through the hundreds of resume writing services, I chose Capstone Resume Services.
I worked with Ann and she was outstanding. I received a prompt call back and had an in depth conversation with Ann prior to her getting to work on my resume. Ann was professional, thorough and prompt. My first resume was delivered in a timely fashion. I was very pleased with the results but I had a few questions and additional ideas.
After another consult with Ann, she returned a final product that I will be proud to send out to prospective employers. Throughout the process, Ann made sure I knew she was working for me and made herself available to fit my schedule.
I would highly recommend Ann and Capstone Resume Services.
Mark | Greenbelt, MD
I'm posting this after having gone through the process with Ann Chirinko.
Background. I am a financial services executive with 20+ years experience and needed my resume to be refreshed. Out with old lingo and in with new key search words, etc.
I'm not giving her a 5 star rating, she earned the rating. My resume came back in it's first iteration looking amazing and reading just the same. Resume writing is a talent and skill set. I know how to write but I don't know the nuances required to write a resume at this level. She does.
I have a great base and foundation now to polish and buff out the industry specific verbiage and details.
Thanks Ann. Best money spent in a while.
Thomas | Private Wealth Manager | Reston, VA
Capstone Resume Service is an excellent, professional company. It was my pleasure to work with Amy and her team. Ann was my resume writer and she took my existing resume and over one phone call, and with a couple of revisions, was able to formulate who I was and where I wanted to go. She really helped me. I have referred many to Capstone and will continue to do so. Thanks again.
Kim | Los Gatos, CA
Capstone Resume Services is excellent at delivering high quality resumes in a timely fashion. Ann Chirinko is a highly capable resume writer and was very dependable in terms of making any requested revisions. If you need an excellent resume for your job search, Capstone is the place to go to.
Cindy | Mountain View, CA
I chose Capstone because they're a small, boutique firm and not a document mill. I enjoyed the approachability and 'niceness' of a conversation before doing business. I'm very impressed with my new resume.
Bryant | Medical Device Regional Sales Director | Saint Petersburg, FL
I had no idea a resume could look and sound that good! The cosmetic appeal of the document alone was worth the money.
Dan | Director of Social Media Forensics | Rocklin, CA
Capstone was the only company whose writer introduced herself/himself with a list of their resume writing industry credentials. I was very impressed with that and knew they were the right choice.
Laura | Territory Sales Manager | Tucson, AZ
Flawless execution. Overwhelmed with the high quality of work!
Lynne | Library System IT Director | Scotts Valley, CA
I really liked Capstone's energy and the confidence of the writer when I spoke with them on the phone. They explained the critical points my sales resume needed - relationship building and sales metrics. I never thought of that before speaking with them.
AJ | Sales Director | Santa Clara, CA
The work far exceeded my expectations, and the resume told a good story of my work and credentials. I'm very grateful Capstone worked on a Sunday to get my time-sensitive documents together for me.
Agnes | Director of Mining & Energy | Brazil
Capstone Resume Services did a really outstanding job with crafting a cover letter and resume for me within an aggressive timeline. I was really blown away by the relevance and quality. Excellent job of capturing the essence of the position requirements and articulating how my skills, experience and interests apply. Amy was very professional, responsive and really took the time to understand me and my interests and background. An absolute pleasure to work with her. I also appreciated her sharing some helpful job search advice separately from the resume writing for which I contracted her. With her background as a recruiter herself she has really good insights into how prospective employers and other recruiters would think.
Definitely recommend engaging Capstone Resume Services whether you need to create a cover letter and resume from scratch or if you just want a professional review and touch-up of your resume as I did. I would not have realized how much my resume could be improved had I not contacted Gies.
Rick | Sr. Application Systems Administrator | San Francisco, CA
I've worked with a couple of different resume writing services over the past few years and I always felt like something was missing from the experience. A friend recommended Capstone and I worked with Amy. She was extremely responsive, open and friendly to work with. I felt like she "got" where I wanted to go with my resume and delivered what I needed quickly.
What's nice about my experience with Capstone Resume Services is after updating my information online I applied for two jobs, went through the interview process for both and received and accepted an offer from one of the companies. Having a sharp resume and cover letter helped get my foot in the door. Thanks Gies!
Paul | IT Project Manager | Mountain View, CA
Amy was a pleasure to work with as not only a Resume Writer, but in a coaching respect as well. She sets herself apart from her competitors by really taking the extra time to get to know her clients, and actually empower them. She was easy to communicate with, and made sure I was satisfied. If anyone is in search of a great resume writer, or wants to improve their linkedin profile, Amy is an ideal solution!
Anna | Sales and Business Development Manager |Roseville, CA
Amy put me a million steps ahead in my job search!
Lisa | Senior Account Manager & Corporate Trainer | Alameda, CA
Alison had worked with a couple different resume services in the past few years, but wasn't seeing the interviews or offers she wanted and felt something was missing from the experience. Alison contacted us in March 2014 wanting to completely revamp her resume content and presentation. We worked with her to capture her successes and inter-departmental collaboration to exceed market growth goals with her positions. After getting a new resume, cover letter and LinkedIn profile completed, she received and accepted a job offer for a senior marketing management role in May 2014.
Alison | Marketing Manager, Communications Industry | Chicago, IL
Elias had recently been laid off and looking for a new opportunity. He had a broad scope of skill sets across multiple business functions, but wanted to focus on HR. He had worked in communications, publishing and business services industries and wanted to find an opportunity that would provide some stability for him. We created two different resumes for him, each focusing on a different business aspect. Within 3 months of using his new resumes, he had been invited to more than ten interviews and felt we had put him a million steps ahead in his job search. Something we strive with for each client!
Elias | Business Operations & Human Resources Manager | Denver, CO
Dan was looking for a career change. After being a pharmacist for 12 years, he wanted to try something different and get into pharmaceutical sales. He was frustrated with the current system in pharmacy and found the part of his job he enjoyed most was speaking to physicians about patient outcomes and medications. He approached us in February 2014 to drive the content on his new resume and cover letter toward a career in pharmaceutical sales. We utilized a strategy to highlight his interactive, presentation, and clinical expertise that would be huge assets in talking with physicians and hospital administration everyday about new pharmaceutical products and benefits. He contacted us in June 2014 to say that he had accepted a position with a well known pharmaceutical company and was looking forward to starting in his new venture.
Dan | Pharmacist | Dallas, TX
Micah is always looking for that next, exciting organization to be a part of on the ground floor. He had several successes under his belt within venture-backed start ups focused on consumer internet. He came to us in December 2014 wanting to get his LinkedIn profile updated to what he really felt spoke to his diverse skill sets in product design, partner relations growth and stakeholder communications. We discussed with him how all the successes came to light, what processes he took action with and how he consistently exceeded aggressive growth goals with revenue and monthly page views for new apps and products. Within 2 days of uploading his new LinkedIn profile, he was offered not one, but two executive positions with well funded, emerging technology companies.
Micah | Technology Executive, Start Up Ecosystem | San Francisco, CA
Rob contacted us in September 2014 looking for a new senior management or director opportunity in the energy and utility industry. He had done some job searching, but wasn't getting interviews for positions he considered moving upward in his career. He had been out of work for 4 months looking and felt that was working against him. We showcased transferable skill sets in his career accomplishments, providing a demonstration of his application of them during his previous roles. Within 3 months, he contacted us to let us know he had 28 interviews, 7 second interviews and took a new job that was going very well. He also said his new LinkedIn profile was producing great reviews and new career opportunities simply because he is now being found in searches for the kind of positions he wants.
Rob | Senior Business Development Manager | Walnut Creek, CA